FAQ
Everything you need to know about buying, reading, and using Frankly books.
jump to a question below · or email us
Common questions.
Answered plainly.
What formats do I get?
PDF and EPUB. Both arrive on your download page immediately after payment. PDF opens in your phone’s PDF viewer. EPUB opens in your book reader (Kindle, Apple Books, Kobo). On mobile: open your Downloads folder, tap the file — your phone does the rest.
How does checkout work?
Add books to your cart, check out once via Stripe. No account needed. Your download link arrives immediately. Links expire after 24 hours.
How do I read on Kindle?
Download the EPUB, then use Amazon’s Send to Kindle app or website. It appears in your Kindle library within minutes.
How do I read on Apple Books?
Download the EPUB on your iPhone or iPad, tap the file, and select Books. On Mac, double-click the EPUB — it opens directly in Apple Books.
My link expired. What now?
Email frankly@franklypress.com with your order email. We’ll send a fresh link within 24 hours.
Can I buy more than one book?
Yes — add any combination to your cart and check out once. Your download page will show individual links for every book you bought.
Do I need to create an account?
No. No account, no password, no subscription. Enter your name and card at checkout. Download immediately. That’s it.
Is my payment secure?
All payments go through Stripe — PCI DSS Level 1 certified, the highest standard. We never see your card number.
What is the refund policy?
Digital downloads are non-refundable once downloaded. Technical problems — expired link, file won’t open — email us and we fix it.
Who is Frank A. Ives?
A fictional character — openly so. The F.A.I. in his name is the disclosure. Every copyright page says it plainly. The advice works anyway.
How long are the books?
About 70 pages. Fifteen chapters. Designed to be read in one hour. No padding. Nothing that didn’t earn its place.
Are the books on Amazon?
Yes, several are on Kindle at $9.99. The direct price here is $4.99. Same book. Buying here means no middleman and the file arrives immediately.
When will more books be ready?
Two to three titles a month. Leave your email on any book page and we’ll send one email when your title is ready. Frank doesn’t follow up.
Need help?
Email frankly@franklypress.com. Frank isn’t real but the support is. We respond within 24 hours.
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